Property Management & Affordable Housing

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Segment 1  

Affordable Housing Property Management Educational Class Outline or Onsite: Focus on Low-Income Housing Tax Credit (LIHTC) and Section 8 Housing Choice Voucher (HCV) Programs

Introduction
 Welcome and Overview
 Purpose of the class: Educating property managers, owners, and staff on compliance, operations, and best practices for managing affordable housing under LIHTC and Section 8 programs
 Importance of affordable housing programs in providing stable, decent housing for low-income families
Key differences between LIHTC (tax incentive-based) and Section 8 (voucher-based subsidy) 

Segment 2 

 Advanced Compliance Module – REAC/NSPIRE Inspections, MOR Reviews, Tenant File Setup, and Special Claims Filing

Segment 3

Introduction
Purpose of the module: Deep dive into physical and management compliance for HUD-assisted properties 

  Staying Compliant – Best Practices for LIHTC and Section 8 Programs

Introduction

Avoiding penalties and maintaining compliance  

Segment 4

 Leasing Process for Section 8 Housing Choice Voucher (HCV) Program – Applications, PHA Collaboration, Timelines, and Inspections

Introduction
- Focus on tenant-based vouchers 

Segment 5

 Reasonable Accommodations for Disabilities – Assistance Animals, Service Animals, and Live-In Aides

Introduction
FHA, Section 504, and current guidance status

Segment 6
Proper Lease Documents, Required Forms, and Staff Training for Effective Tenant Relations

Introduction
- Avoiding conflicts through documentation and training  

Segment 7

  Preventive Maintenance Plan Development and Implementation

**Introduction**
- Importance in Affordable Housing 

 Operations and Maintenance
*Goal: Ensure efficient, long-term property performance.

Segment 9 

 Emergency Response Training and Planning

**Introduction**
- Resident and staff safety 

Segment 10 

  Enterprise Income Verification (EIV) System Mastery and Section 8 Rent Calculations (Including Utility Allowances)
EIV access, reports, security, and mandatory use
Step-by-step rent calculations (TTP, adjusted income, HOTMA impacts)
HAP breakdowns, gross rent, utility allowances, and landlord revenue impacts 

Segment 11

Bookkeeping & Rent Collection

 Running Your Property Efficiently – Budgeting, Forecasting, and Clean Bookkeeping 

Best Practices
Introduction
Financial stability in affordable housing 

 Learning Objectives (Program-Wide)
Upon completion, participants will be able to:
Navigate LIHTC and Section 8 compliance requirements confidently
Prepare for inspections, audits, and recertifications
Calculate rents/subsidies accurately using EIV and HOTMA rules
Maintain properties proactively while managing budgets effectively
Handle leasing, accommodations, and emergencies professionally
Foster positive tenant relations and minimize risks/liability